Meet Our New Booking Experience: Powered by Zenoti
At Grassroots Salon & Spa, we’re always evolving—and this latest upgrade is one of our biggest yet. Our new booking system isn’t just a refresh… it’s a full transformation of how you experience your appointments, your rewards, and your time with us.
We’ve officially moved to Zenoti, an industry-leading platform designed specifically for salons and spas—and trust us, it’s about to make your experience smoother, smarter, and more personalized than ever.
What This Means for You
✨ Elevated Online Booking
Booking your next appointment is now easier than ever. With just a few taps, you can:
- Schedule appointments instantly
- View suggested service upgrades
- Customize your experience before you even walk in
Advanced booking systems like Zenoti are designed to reduce friction, making it faster and easier for guests to book while helping salons deliver a more seamless experience.
✨ Everything in One Place
Zenoti is an all-in-one platform—meaning your appointments, purchases, loyalty points, and preferences all live together in one system.
That means:
- No more missed points
- Easier reward tracking
- A more personalized experience every visit
The Game-Changer: AI-Powered Booking
Here’s where things get really exciting 👀
🤖 24/7 AI Receptionist
Zenoti includes an AI-powered receptionist that works around the clock—yes, even after hours.
- Answers calls when we’re closed
- Books, reschedules, and cancels appointments
- Suggests add-ons and upgrades automatically
- Sends confirmations and follow-ups
Even better? Bookings made late at night (think 11 PM self-care decisions) show up instantly in our system by the time we’re back in the salon.
💬 Smart Chat + Instant Answers
Zenoti also uses AI-powered chat tools that can:
- Answer your questions
- Help you book online
- Recommend services based on your needs
All without waiting on hold or needing to call in.
✨ Smarter, More Personalized Visits
This system doesn’t just book appointments—it learns from them.
Zenoti uses real-time data to:
- Suggest services you’ll actually love
- Recommend upgrades at the right time
- Keep your preferences on file
The result? A more personalized, elevated experience—every single visit.
Why We Made the Switch
Because you deserve better.
With Zenoti, we’re able to:
- Spend less time on logistics
- Focus more on you
- Deliver a more consistent, high-end experience
And behind the scenes, it helps us run smarter, more efficient operations—so we can keep growing, evolving, and showing up as the best version of Grassroots for you.
What to Expect During the Transition
Like any big upgrade, there may be a few bumps as our team learns the new system. We appreciate your patience as we navigate this together.
But we promise—it’s worth it.
The Future of Your Salon Experience
This isn’t just a new booking system. It’s a new standard.
- Easier booking
- Smarter rewards
- 24/7 convenience
- More personalized care
Welcome to the future of Grassroots Salon & Spa ✨
Ready to try it out? Online booking is live—tap the link and experience it for yourself.